DOG GROOMING SERVICES IN BRENTWOOD AND BILLERICAY
Grooming parlour for all breeds of dogs
We have offered our popular first-class pet grooming service for over 25 years and have had thousands of regular returning satisfied customers. We will tend to your pet's nails, feet, eyes, ears, fur, cleanliness etc. Your pet's physical condition is assessed during the session and any problems or potential conditions noted and discussed with you. Our specially trained staff are well versed in all our pet products and services so they can advise you expertly.
Our skilled and fully qualified grooming staff are City and Guilds trained, so your treasured babies are in safe hands. Your concerns are our concerns as all staff are pet owners themselves, they know how much you love your pet and value you trusting us with such an important part of your family.
At Creatures Great & Small, we utilise only modern equipment for washing and drying your pets, so that their grooming experience remains completely stress-free. If you have any specific concerns, feel free to talk to our team.
Unfortunately, as we are a small business, we cannot afford to have missed appointments when our customers do not phone or email to cancel and explain. To be proactive and help our customers we do send text and email confirmations & reminders to prompt a cancellation call when you provide us with an email address and/or a mobile phone number.
We do understand that sometimes emergencies happen, and our clients occasionally need to change or cancel their appointments. Should you need to do so we ask for at least 24 hours’ notice or we reserve the right to charge 50% of your booked treatment if the appointment cannot be filled.
In the event of a previous no-show, we reserve the right to take a prepayment for future appointments as per our booking conditions for missed appointments.
Look what our customers are saying about us...
Once again my Honey looks lovely, she loves coming to see you. Thank you for all your hard work. Xxx
Daphne Mannion September 2023
My pug was groomed today
by a very pleasant young lady. Maisie, the pug, was so relaxed that she fell asleep afterwards. Staff always very pleasant and helpful. I use them regularly.
I have a little westie and we've been going to this place for the last few years, really lovely groomers, work very quick and reasonably priced. Dog doesn't seem to be stressed going in and always happy on collection as well. Kate Centnere November 2023